Library-Focused Programs and Products
We help your library employees communicate and connect with people in emotionally-intelligent ways so you make the difference you envisioned in the lives of those you serve and create a great place to work, visit, learn, gather and connect!
In the twelve years I’ve worked with libraries, I’ve seen a lot of library changes and the performance gaps created by these changes. Today, to remain viable, you are being challenged to become more visible as you form partnerships with businesses and educational institutions and be regarded as a consultative information of expert guidance and direction.
The content of my programs and presentations bridges the gap left between traditional library skills and the ability to connect in emotionally intelligent ways with customers, the community and each other. Key Personal Leadership competencies such as presentation and communication skills are developed and a marketing, “can do” mind-set and approach to service and in leadership are emphasized throughout.
Retention of key library employees is also important so you deliver a continuity of high-level service. I’ve found that many who work in libraries feel a calling, they have a big vision and my first step is to help them dive deep and connect with that vision and their role and purpose within their organization. The knowledge of their role’s impact and connection to the library’s mission ignites feelings of achievement, fulfillment and it harnesses the spirit of their calling to inspire their motivation and momentum and their retention.
Learn more about us below, the benefits others have received from working with us, and our programs and presentations that give your leaders and employees the competencies they need to fulfill their existing roles and the confidence to meet, and even create, new exciting opportunities for libraries.
WHO AND HOW WE SERVE
Serving state, public, academic, school libraries, consortia and national associations for over ten years with:
- Professional Development Coaching, Consulting and Training
- On-demand, On-Line Webinars for individual, library-wide and business community access.
- 5 Star Personal Leadership: Liberate the Leader in You Program for Emerging Leaders and Aspiring Professionals
- Conference Keynote Speaker and Break Out Session Presenter
- Customer Service and Library WorkPlace Consultant
- Library Personal Leadership Coach
- Presentation and Presence Dynamics Coaching
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WHAT ATTENDEES SAY
Evaluations showed your two breakout sessions were #1 and #2 listed as top five favorite programs. Librarians in Oklahoma love you!
— Oklahoma Library Association
Fabulous, please have her back!
— Public Library Association
Very, very useful. interesting, thought-provoking, entertaining and engaging.
— Indiana Library Federation
I was impressed with the depth of what I learned, your style and methods of teaching, and your insightfulness.
— Association of College and Research Libraries Conference
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…in your professional development through our on-line and in-person training, speaking and coaching services listed below.
ACCESS SAMPLER OF STAFF DEVELOPMENT PROGRAMS pdf
CHECK OUT CIQ’S PROFESSIONAL DEVELOPMENT PROGRAMS
ACCESS ON-LINE, ON-YOUR-TIME WEBINARS
EMERGING AND ASPIRING LEADERS’ PROGRAMS
KEYNOTE AND CONFERENCE SPEAKING TOPICS
Indiana Libraries receive special Library Education Units (LEU) Credits
Lauren is an LEU Provider for the State of Indiana. What does that mean? Indiana personnel who attend her in-person or on-line programs, pre-approved by the Indiana State Library, receive Library Education Units (LEU) and a certificate of completion.
You can receive LEU certificates for our pre-recorded webinars. ACCESS ON-LINE, ON-YOUR-TIME WEBINARS
