In an environment of technological advances, ‘sizing’s’, budgetary cuts and break-neck changes, loyalty cannot be promised or legislated. A new kind of leadership and service is needed to retain our best people and to serve more knowledgeable and demanding customers. Emotional Intelligence helps maintain competitive advantage by helping us lead from where we are with influence, ingenuity and trust.
- Explore EQ’s business impact on your bottom line.
- Examine the three circle model of Emotional Intelligence.
- Increasing energy and effectiveness under pressure.
- Building trusting relationships.
- Creating the future.
- Gain strategies to build you Emotional Intelligence Quotient and apply
the three circle model.
The Plus
After-talk break out discussion on the application of EQ concepts within
the three circle model.
