Module 4: Constructive Feedback

The Power of Giving and Receiving Constructive Feedback

Feedback is essential for development and the health of workplace relationships, yet it becomes fertile ground for hard feelings, resistance and defensiveness if we are not skilled at delivering a message that is heard.

Explore the difference between feedback and criticism. Assess the most effective ways of how to give and receive constructive feedback

Use three feedback formulas: to encourage positive behavior, to improve behavior and to proactively seek feedback from others on what you can do differently.

1 hour credit/ $19.97